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Tourism & Hospitality (self) PhD Research Projects

We have 3 Tourism & Hospitality (self) PhD Research Projects

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We have 3 Tourism & Hospitality (self) PhD Research Projects

Critical analysis of the dynamics of leadership in the design of events and the enablement of (multi stakeholder) event outcomes

Strategic event creation (Sharples, Crowther, Orefice, and May, 2014), closely aligned with the event design approach discussed by writers such as Brown (2005) and Berridge (2011), is an increasingly popular lens through which event management scholars analyse the topic. Read more

Mitigating the impact of service failure in the home sharing market through recovery innovation and customer reconciliation

The hospitality industry is prone to service failures due to the high level of customer-employee contact (Mody et al., 2020). Successful recovery from service transgression is therefore critical to maintain customer trust and loyalty (Borah et al., 2020). Read more
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