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  An analysis of the Irish hotel sectors sustainable operations for the growth in robots, artificial intelligence, and service automation (RAISA)


   Research

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  Dr James Hanrahan, Dr Michael Barrett, Prof Graham Heaslip  No more applications being accepted  Funded PhD Project (Students Worldwide)

About the Project

This research will focus on an analysis of the hotel sectors Sustainable Operations Management for the expansion and growth in Robots, artificial intelligence, and service automation (RAISA). This emergent research will explore the use of RAISA currently being applied in tourism, and how the continued use and development of such technologies will impact on tourism sustainable operations in Ireland. RAISA has the potential to provide a wealth of opportunities to both the tourism and hospitality sectors by improving product delivery, ensuring consistency and by transferring processes to the customer.

The advancements in information and communication technology are said to have led to increased customer experience and service efficiency. Other technologies that may affect sustainable operations and service automation includes self-driving vehicles, 3D printing and robotics, all but to name a few. This research will explore the use of RAISA currently being applied in the sustainable operations management in the Irish Hotel sectors, and how the continued use and development of such technologies will impact on the sustainable operations management.

RAISA has the potential to provide a wealth of opportunities to both the hotel sector by improving sustainable operation management in relation to product delivery, ensuring consistency and by transferring processes to the customer. Although there have been technological strides in the development of RAISA in recent years, there has been very little focus on how these developments will affect sustainable operations management in high contact service industries such as tourism and hospitality, especially its effects on a tourism dependent economy such as Ireland. This research aims to narrow this gap in research by identifying the current uses of RAISA in Sustainable operations management by the Irish Hotel sectors and to provide strategies for the adoption of RAISA by companies in the hotel sector in relation to sustainable operations management.

APPLICATIONS

Candidates must submit a brief literature review (500 words, not including the list of references in the word count) of their selected project, accompanied by a short CV (one page) and complete the registration form. An applicant may apply for more than one project, however each application must have a separate literature review.

An Honours Degree (minimum 2.2, but 2.1 or higher is desirable) in the relevant business/computing/engineering disciplines.Candidates from outside the EU are eligible to apply but may be expected to provide evidence of sources of additional funds to cover living expenses for the first month in Ireland.

If either English or Irish is not the applicant’s first language, evidence of English language proficiency is required for registration. Applicants must have attained a minimum of IELTS 6.5 or equivalent, due to the very high academic writing standard required for postgraduate qualifications through research.

Application Form / Terms of Conditions can be obtained on the website: https://www.itsligo.ie/oscar/

Please send your completed application form to Veronica Cawley - [Email Address Removed]

The closing date for receipt of applications is 5pm, (GMT) 6th of June 2022.

Business & Management (5)

Funding Notes

Project awards will include:
•A student stipend (usually tax-exempt) valued at €16,000 per annum
•Annual waivers of postgraduate registration fees
•Extensive research training programme
•Support for travel, consumables and dissemination expenses
The Operations and Supply ChAin Research (OSCAR) postgraduate research training programme is a multi-disciplinary programme that focuses on training, developing and disseminating knowledge in operations and supply chain management domain, as well
as advancing managerial practices through close interactions with various industries
and agencies
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