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Natural Language Processing (NLP) in Artificial Intelligence: Design and development of a Hybrid – Linguistic and ML – conversational – dialogue agent

   Faculty of Engineering and Informatics

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  Dr Kulvinder Panesar  Applications accepted all year round  Self-Funded PhD Students Only

About the Project

Conversational agents, commonly known as chatbots are computer programs that engage in conversation using Natural Language (NL) dialogue with a human user. NL is highly ambiguous; it is discrete, symbolic and highly variable. For example, the utterance (1) “I ate a pizza with friends” and the utterance (2) ‘I ate a pizza with olives’ demonstrates this high variability, and the core message in utterance (1) can as be expressed as ‘friends and I shared a pizza’. Natural language is functional, and from this utterance we form mental representations.

Conversational agent categories are interactive (a) FAQs; (b) form filling (c), question answering (QA); (d)NL interface for databases [1].  Finally, our focus is dialogue planning in conversation which may use a-d.  Dialogue systems involve dialogue management as part of the conversation to achieve a goal (as part of the social interaction) in a domain specific knowledge environment. Dialogue systems are based on multi-turn conversations, story comprehension, natural language understanding and human cognition [2-4]. 

Since 2018 the NLP landscape has experienced the move from machine learning NLP problems of shallow models, to neural networks and NLP language model, demonstrating superior results on many NLP tasks, such as advanced QA, language inference, translation, and sentence prediction [5-7]. However, as NL is inherent, ambiguous, complex, and dynamic in nature – we continue to experience this long-standing issue of refining the accuracy of the interpretation of meaning to provide a realistic dialogue to support the human-to-computer communication [8-11].

This project aims to design and develop a hybrid [2, 3, 12-14] – linguistic and machine learning solution for a conversational – dialogue system, in a specific domain. This research project will sit in our AI and Visual Computing Research Unit, part of the AI Research group [15]. Here we have a small research group in NLP who has published work on a linguistically motivated text based conversational agent and part of a globally established NLP, and knowledge representation community. This project will be underpinned by a linguistic engine backbone and form part of new framework that utilise aspects of the latest NLP neural, language models. This research project will serve as blueprint of a novel conversational AI. The research project will have much impact in the need for bespoke conversational support systems for different domains. One potential use case to be explored is in healthcare. 

Students who have a background in natural language processing and an interest in language itself - with expertise in any of the following languages (Python, Java, C, C++, or C#), and are interested in human computer interaction and integration development - are welcome. The domain of this project can be adjusted as per the qualification and interests of students. For further details, please enquire.

Funding Notes

This is a self-funded PhD project; applicants will be expected to pay their own fees or have a suitable source of third-party funding. UK students may be able to apply for a Doctoral Loan from Student Finance for financial support.


[1] "analyticsvidhya.com". (2020, 12 May 2020). Models for Conversational AI. Available: https://medium.com/analytics-vidhya/models-for-conversational-ai-34312fe1f6d9
[2] M. Mcshane and S. Nirenburg, Linguistics for the Age of AI: MIT Press, 2021.
[3] J. Ball. (2021). Using Meaning as Universal Knowledge Representation. Available: https://medium.com/pat-inc/using-meaning-as-universal-knowledge-representation-f4b2b72ea4e0
[4] J. Ball. (2021). Representing NLU with Meaning: Examples. Available: https://medium.com/pat-inc/representing-nlu-with-meaning-examples-4cd5ea671d1a
[5] E. Omarsar. (2018, 1 May 2019). Deep Learning for NLP: An Overview of Recent Trends. Available: https://medium.com/dair-ai/deep-learning-for-nlp-an-overview-of-recent-trends-d0d8f40a776d
[6] T. Young, D. Hazarika, S. Poria, and E. Cambria, "Recent trends in deep learning based natural language processing," ieee Computational intelligenCe magazine, vol. 13, pp. 55-75, 2018.
[7] "analyticsvidhya.com". (2019, 12 March 2020). Demystifying BERT: A Comprehensive Guide to the Groundbreaking NLP Framework. Available: https://www.analyticsvidhya.com/blog/2019/09/demystifying-bert-groundbreaking-nlp-framework/
[9] K. Panesar, "An Evaluation Of A Linguistically Motivated Conversational Software Agent Framework," Journal of Computer-Assisted Linguistic Research, vol. 3, pp. 41-66, 2019.
[10] K. Panesar, "Conversational artificial intelligence-demystifying statistical vs linguistic NLP solutions," Journal of Computer-Assisted Linguistic Research, vol. 4, pp. 47-79, 2020.
[11] K. Panesar, "CHAPTER 15 - FUNCTIONAL LINGUISTIC BASED MOTIVATIONS FOR A CONVERSATIONAL SOFTWARE AGENT " in Linguistic Perspectives on the Construction of Meaning and Knowledge, B. Nolan and E. Diedrichsen, Eds., ed: Cambridge Scholars Publishing, 2019, p. 340.
[12] W. Saba. (2020, 4 Dec 2020). Time to put an end to BERTology (or, ML/DL is not even relevant to NLU). Available: https://medium.com/ontologik/time-to-put-an-end-to-bertology-or-ml-dl-is-not-even-relevant-to-nlu-e5ba6fc53403
[13] W. Saba. (2020). Why Ambiguity is Necessary, and why Natural Language is not Learnable. Available: https://medium.com/ontologik/why-ambiguity-is-necessary-and-why-natural-language-is-not-learnable-79f0e719ac78
[14] J. Ball. (2019, 1 June 2019). The Problem with AI State of the Art Methodology. Available: https://medium.com/datadriveninvestor/the-problem-with-ai-state-of-the-art-methodology-db30762d4b84
[15] "universityofbradford". (2021). AI and Visual Computing Research Unit. Available: https://www.bradford.ac.uk/ei/research-and-business/computer-science/ai/
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