FREQUENTLY ASKED QUESTIONS
Do you have questions about exhibiting at our Virtual Study Fairs? Take a look at our frequently asked questions below.
Why should I exhibit at a Virtual Study Fair?
Our virtual study fairs allow you to build your brand awareness and engage with prospective Masters and PhD students at Postgrad LIVE Virtual Study Fair and PhD students only at PhD LIVE Virtual Study Fair. Our platform allows you to engage with prospective postgraduates through downloadable booth content and live chat functionality.
You'll receive details of all attendees who visit your exhibition booth, as well as those who you chat to during the fairs. You will also benefit from extensive marketing and promotion through our channels, delivering brand affiliation and awareness for your institution.
Who is the target audience?
Virtual Study Fairs are open for exhibitors wishing to promote their PhD and Masters opportunities to prospective students from the UK and abroad interested in STEM & Medicine and Arts, Humanities, Social Sciences & Business. As per our physical fairs, our virtual fairs are open to all prospective students, whatever stage of the decision making cycle they are in.
When do I need to book by?
Our last Virtual Study Fair was extremely popular and we sold out of exhibition stands, so we recommend booking early to avoid disappointment. Unfortunately, we’re unable to give a specific deadline, as this will depend on how quickly we reach our maximum exhibitor numbers.
How will the Virtual Study Fairs be promoted?
Virtual Study Fairs will be promoted to our worldwide FindAPhD and FindAMasters audiences, including over 280,000 newsletter subscribers, as well as social, digital and programmatic campaigns. We also produce social assets for you to share with your audience in order to promote your attendance at the fair. If you require specific assets please email Events@FindAUniversity.com and we will be happy to support.
What software is being used for Virtual Study Fairs, and what sort of features does it have?
We will be using vFairs as the software provider for our Virtual Study Fairs. As part of this software, each exhibitor is able to upload their own stand information in the back-end, which has easy step-by-step instructions to help you create your stand. As part of creating your stand, you’ll be able to upload documents (such as prospectuses), videos (YouTube or vimeo), a university profile, links to your website and social media channels and information about all your programmes on offer. There is also a built-in live chat function which will allow you to have 1:1 chat with attendees, initiated by you.
What data will I receive after the event and when I will receive this by?
48 hours after the fair has taken place we will be able to send you the details of all the attendees who visited your stand. We will also follow up with transcripts from all of your conversations. The data will show you which were the most clicked areas of your stands.
Are the fairs GDPR compliant?
Yes, when students register they will agree to be contacted by the universities present at Virtual Study Fairs. You can view our privacy policy here and the vFairs privacy policy here..
How does the vFairs chat functionality work?
Each booth will have one public chat channel and up to 10 private chat logins for representatives. Each representative can speak to multiple attendees at once during the event. The public chat will be visible to all attendees and allows for an open discussion. The private chat channel will allow private conversations between attendees and representatives, this can be text or audio and video chat. Exhibitors and users are able to initiate private 1-2-1 conversations. You will also receive an on the day information guide which will include instructions on how to make the most of the chat function, and also top tips for a successful fair.
How do I login to the back-end?
You will receive an email from support, this email contains a link for setting up your booth. Simply click ‘Booth setup Link’ in the email and this will take you to the back-end of the system. If you have any problems please email Events@FindAUniversity.com.
What is the 'point of contact' and can I change this?
The point of contact will receive all communications regarding the set-up of your booth, including the main login details. The point of contact will be the person who booked the fair, if you would like to change these details please email the Events Team at Events@FindAUniversity.com.
What support will I receive to help with the stand set-up?
The stand set-up is extremely straight-forward and the system guides you through it step by step. You will also receive an exhibitor pack which will include top tips and how to make the most of your booth.